Introduction
At Ace Public Adjusters, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or engage our services.
Information We Collect
We collect information you voluntarily provide when you:
- Submit our contact or claim review form (name, email, phone, address, insurance company, and details about your loss)
- Call or email us directly
- Engage us as your public adjuster
We may also automatically collect non-personal information such as your browser type, device, and general location for website analytics purposes.
How We Use Your Information
The information you provide is used solely to:
- Respond to your inquiry or claim review request
- Evaluate your insurance claim and provide professional services
- Communicate with you regarding your case
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Sharing of Information
We may share your information only when necessary, including with:
- Your insurance company, as part of handling your claim
- Contractors, engineers, or experts retained to support your claim
- Legal or regulatory authorities when required by law
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, contact us at claims@acepa.co.
Cookies & Analytics
Our website may use cookies or similar technologies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings at any time.
Third-Party Links
Our website may contain links to third-party sites (such as Yelp). We are not responsible for the privacy practices of those external sites and encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
Ace Public Adjusters
6618 San Fernando Rd.
Glendale, CA 91201
Phone: (818) 502-0022
Email: claims@acepa.co